The shoes we sent are all Chinese sizes.
Generally, we accept payment methods: credit card or our protection only gives the payment ways accept by Aliexpress platform.
1.We will sent the items within 2-5 days ( working days , not holiday seasons ) after the payment being confirmed by the platform.
2.The shipment by China Post Registered Ail Mail for less than 2 kg goods in 15-25 working days .If you need the item urgently,please contact us for express shipping.we will calculate the express shipping cost for you .
3. If you have not got it within the shipping time,please contact us without hesitation .we will check it for you with the post office and customs.
Please check the tracking information on the tracking website
1. if you do not receive your item, contact us first !(BY Message /E-Mail/ Trade manager)
1) it maybe on the way to you , we will help you to track the information .please wait patiently .
2) it maybe lost because of customs, we will try our best to solve the problem.
2. if you receive your item, In 24 hours, please check it carefully. but there is something wrong with your item ,contact us first !(BY Message /Trade manager)
1) it maybe not quality problem (Not Fit / Wrong Delivery.)
2) it maybe quality problem ( Color Difference / Damaged )
The follow problem with the item,we try our best to be satisfied with you.(resend /Refund/ Discount). If you have any requirement ,you could contact us .
NOTE: Men made defects are not guaranteed ,such damage after using ,water damage and so on.
Positive feedback (5 Stars ) is very important to us !
please think twice before leaving neutral(3 stars) negative ( 2 stars/ 1 stars) feedback and do not open dispute to us .if you have any problem,contact us first! we will take responsibility to solve it.